You Have 3 Seconds to Make a Good First Impression

Did you know your client is sub-consciously either raising or lowering their defenses based on their 3-second appraisal of who you are? What can you do to make sure their impression of you is of a professional who is open and caring? Instinctively they will decide if you are successful, confident, cocky or being fake friendly just to sell them something.

Your client will sub-consciously be reading your body language. Greet your client by clearly giving the impression you are happy to meet them. If this is difficult for you, say to yourself, “I care about who you are.” This means having a genuine smile on your face, full eye contact and a warm handshake for everyone who is in front of you, including children. Don’t forget to thank them for their time.

Salespeople talk to clients in one of three ways. Most salespeople talk to clients like they would talk to a stranger, keeping them at a distance. Some talk to a client as family, which is too casual and familiar. One major key to your success is learning to talk to your clients as if you are talking to a friend.

At the same time you are paying careful attention to their body language and their personality style, using the Getting To YES Without Selling personality matrix. If your client is a couple or a group of people, the personality matrix will help you quickly discover what the power structure is.

Small talk creates rapport by establishing friendly common ground and allows your client to become increasingly comfortable with you. This is when they will decide if they like and trust you and want to do business with you.

Continue small talk until you feel their defenses are lowered to a point where they aren’t afraid to listen to what you have to say about your product, at least five minutes. Gain their trust by sharing about yourself.

For more information on this topic, go to www.LynnPierce.com

Lynn Pierce, The Success Architect ,has been helping entrepreneurs and sales organizations take their business to the next level for over 25 years. She is the creator of the program “Getting to YES Without Selling, The YES System”.

The Day My Life Changed

I don’t quite know where to begin this one, especially to keep it
short enough that you’ll read it. And I think this is important to read.

So here we go:

It was a day much like today, warm and sunny.  Just another
beautiful day like all the others in Cabo San Lucas. I’d been
living there for almost 6 years and today I was going for my
first mammogram.

Because I thought it would be no big deal, hey I was only 43,
I decided to go to a local doctor rather than my regular one
two and a half hours away.

Well, it did turn out to be a big deal as I was diagnosed with
breast cancer.  But as I quickly realized I didn’t react in the
way that the majority of women I’ve known in the same situation
have.

I didn’t cry, I panicked just a little bit, mostly about how I was going
to break the news to my husband.

But for me, the moment that’s burned into my mind isn’t the one
where they said those dreaded words, it’s the one where I came
out into the light of day into a completely different world than I
had left a little over an hour before.

It was surreal to say the least, but the most important point that
I wanted to clearly get across to my husband was that I was pretty
sure this was an awakening, not a death sentence.  There was
something big that had been building inside me for quite a while.

I knew there was a shift coming.  A spiritual friend of mine told me
months before that she saw a big test coming for me.  I figured this
must be it and I was going to do whatever I needed to do to get the
message I was being sent and do what I was to do as quickly as
possible.

How I become cancer free in a short period of time without surgery
is a whole other story. But what made me think of this experience on
this particular morning was that I have that feeling again.

I have that feeling of being on the brink of a major shift in my life.
For some people who don’t embrace change, it’s terrifying.  For me
it’s electrifying.

When this happened 9 years ago it meant ending a 25 year career,
leaving the place I thought I was going to stay forever and moving to
a city in the desert when I’m an ocean resort person.

But I went on faith where I felt directed to go.  And this life that I
have now being able to communicate like this with you and helping
thousands of others to change their lives came out of that moment
when I walked out of the doctors office and chose a different path.

It makes me want to cry just thinking of the magnificence of how life
unfolds in ways that are wonderful and yet unpredictable.

That shifted every part of my life.  And it was all good.  No I didn’t have
a clue what I was going to be doing for a living.  I didn’t have any idea
what any part of my life was going to look like, and thank God I had a
husband at the time that trusted my intuition and didn’t fight me on this
ambiguous picture.

And now it’s happening again. Not the cancer, the feeling.  So watch
over the next few weeks, because I’m sure I’ll be sharing things with
you as they show up. I’m excited to see where my life will go.

But today, I really want you to look at your life and ask yourself if there’s
something that could shift for you that potentially could make a huge
positive difference, but you’re too afraid to take the chance.  And why?

You have to take the leap of faith because if you wait to see for sure,
most likely the opportunity will have already gone to someone who
wasn’t afraid to act.

How is Reality TV Affecting Our Self-Esteem?

When I was thinking about what to write for this article on self -esteem what showed up wasn’t just a question of whether you have low or high self-esteem. The subject of unrealistic self-esteem just kept showing up everywhere I looked. It made me ask myself a few questions.

TV is full of reality shows and even if you say you never watch any of them, for the most part, they get very high ratings-even the bad ones. Is this affecting how people look at themselves?

Are people sitting in their living rooms comparing themselves to the people who are singing or dancing or losing weight or modeling or cooking or decorating and now even telling the truth is a reality show!

Why is it that some people with so much going for them don’t recognize it and have low self-esteem while others think they have much more on the ball than they really do? I’m sure you can identify people you know that fit in each of these categories. On reality TV it’s not just in areas where they are competing on talent, it’s also shows where they try to outsmart each other like Survivor and Big Brother.

How do these perceptions aid your self-esteem in some areas and make it even lower in others? Where does an unrealistic view of yourself really come from,
especially if we are talking about a particular talent?

I find talents such as ability to play sports or do something creative like singing, painting or acting to be very interesting. People considered experts in the field and millions of people in the general public judge these activities every day.

Of course, sometimes they are wrong. But what makes somebody keep going when they’ve been told repeatedly they aren’t good at something? Remember Sanjaya on
American Idol last year? Or how about William Hung?Hey, who says you can’t make money following your passion?

I’ve had my own personal experiences with being in denial about my abilities.

I grew up believing I wasn’t good at sports; I thought I wasn’t coordinated. The first time I was told I had a natural ability to play golf it was by a boyfriend that I assumed had an ulterior motive. The second time was by a golf pro that I rationalized wanted to sell me more lessons.

I always had an explanation to discount what they were saying. I didn’t think, “Hey, how about that! I can be good at golf.”

Why not? Even though I now believe I do have the ability, I still feel pressured and uncomfortable when I go out and play. I’m always sure that no matter who I play with, they will be much better than I am and I will be holding them up. Consequently, I don’t play much and it’s not really fun, yet.

I say yet because I am determined not to let this episode of unrealistically low self-esteem go on forever. I refuse to let it control me to the point that I never play golf again. I will overcome this and learn to play confidently and comfortably so I can have an enjoyable day on the golf course.

Anybody want to play with me?

Ask yourself, “What’s the one thing I can change about how I view myself and my talents that will realistically increase my self-esteem?”

So how have you experienced this in your life? Have you let it keep you down? If not, how did you overcome it? I would love to have you share your opinions and personal insights here on my blog.

Creative thinking in your outdoor office

It’s a beautiful time of year in Scottsdale and I love to work outside, so I’ve created workspaces on different patios all around my back yard, from the covered patio right off my bedroom where I work early in the morning when it’s a little cool and the sun is low, to patios around the pool and my wine country patio with roses, lavender, an herb garden and a two-sided fountain under a big pine tree.

Do you have a work space that makes you feel creative and happy? If not, why not go about creating one for yourself today.

The photos promised in my ezine are on their way. I’ve tried several different ways to upload photos. I’m sure there’s an easy way, but the only way I found took up the entire blog, so help me out here. somebody leave a comment of how to put normal pictures in my blog or I’ll email my web guy.

If you don’t receive my ezine, you can subscribe at http://www.LynnPierce.com

For now you can view the photo album of my house on my Facebook page at: http://profile.to/lynnpierce/

Why Fear of Success Is Blocking You More Than Fear of Failure

After reading Amy’s comment on the post about banishing fear from your life, I realized that it’s been a while since I’ve directly addressed the topic of “fear of success”. I believe it’s a much bigger roadblock to your success than fear of failure. It’s not like we haven’t all failed many times before and we know what that feels like and we have a mechanism in place for what we do when it happens. It may be unpleasant but at the same time it’s comfortable to a degree.

Some of our coping mechanisms are healthier than others, but that’s another topic.

Amy’s point, and mine, is that you have to be diligent at recognizing when it’s really fear of success that’s stopping you in you tracks.

Dr. Maxwell Maltz, Author of “Psycho-Cybernetics”, is quoted as saying, “Often the difference between a successful person and a failure is not the one that has better abilities or ideas, but the courage that one has to bet on one’s ideas, to take a calculated risk – and to act.”

So if that’s what fear of failure looks like, what does fear of success look like?

Are you playing it safe or going for it 100%? Are you really afraid that what you have to offer is so big that if you played full out you would scare people and they wouldn’t know how to respond to that powerful person you’ve become? Or is it that the picture of you being who you truly are is so foreign to you that you’re the one who doesn’t know what to do with that?

Creating a vision board of what you want your successful life to look like is a non-threatening “dreamy” way of getting started if you’re really blocked. But I believe that having a clear vision of what you want your life to look like and creating a blueprint of what that life will be and how you’re going to get there takes all the fear away because now you’re just taking one step at a time.

That’s what I do for my clients. I take them down that path of discovering what they want, creating the blueprint for how they will get there and holding their hand through the process. Bottom line, let someone else hold that vision for you until you can hold it for yourself.

Just remember, it can be done, if you don’t think you can do it alone, get a mentor like me to help you. You can reach me at Lynn at LynnPierce.com

P.S. If you’re reading this post somewhere other than my actual blog, please click on the blog link to comment so we can all continue this discussion together.

Kevin Nations Teaches You to Sell Big Ticket Information Products

If you registered for the interview I did with Kevin Nations last week,
you received the email below from Kevin yesterday about the incredible
response he’s gotten with the replay link to listen again.

If you didn’t hear about this call in the first place, go here now to register
& you can still listen:

http://KevinNations.com/freecalllp.htm

I’m not at all surprised at the response because I’m one of his client’s and
I learned a few new strategies listening to Kevin answer my questions!

Here’s the note from Kevin:
I’m overwhelmed with the response from the call with Lynn Pierce
last week. I’ve gotten SO many powerful responses of people
sharing how they’re making adjustments in their businesses to
implement the strategies we shared on the call.

To each of you who took the time to share your feedback – THANK
YOU!

There have been so many requests for us to do this call again or to
get up a replay quickly – and I want to honor those who want
access to review this information.

If you DIDN’T make the call – I hope this information challenges you
in your pursuit of impacting your market!

**Here’s the link to register for the replay (no need to re-register if
you already have the replay link)…

http://KevinNations.com/freecalllp.htm

There’s also a very special offer I made at the end of the call. It
was totally complimentary and I always get people who listen to the
replays asking “Can I get access to the Complimentary Offer from the
Live Call??” The answer is YES! – Just register at the site mentioned
on the call and we’ll get you access to your Bonus as soon as
possible…

To Your Profits

Kevin Nations